Privacy Policy — Merchant app
SSClub for Merchants — operated by Shivshakti Enterprise. Last updated 10 October 2026.
Who this covers
This page is about the SSClub Merchant app, used by a partner shop at its counter. Customers of SSClub are covered by the customer privacy policy, and delivery partners by the delivery partner policy.
What we collect
| Your mobile number | Required. It is how you sign in — there is no password — and how SSClub reaches you about your shop. |
| Business details | Shop name, category, opening hours, the discount you agree to offer, and your photos of the shop. These are shown to customers. |
| Shop address and coordinates | As you enter them. You type an address or move the map pin; the app does not read your phone's location to do it. |
| Till records | Every membership code you scan: the customer's tier, the bill amount you entered, the discount applied, the commission charged, and the date. |
| Commission payments | What you owe, what you have paid, the reference or UTR you submit and any proof you upload. |
| Orders | Online orders placed with your shop, and what you did with them. |
We do not collect your bank credentials. Commission is settled by you paying and then telling us the reference — SSClub never holds access to your account.
The camera
The app asks for camera access for one purpose: reading a customer's membership QR code at the till. The code is decoded on the phone and only the code itself is sent to SSClub, to work out the discount.
No photograph or video is stored, and none is uploaded. If you decline camera access the app still works — you type the customer's code by hand instead.
Shop photographs are a separate, deliberate action: you choose them from your gallery on the Photos screen, and they are shown to customers.
Location
The merchant app does not use your device's location. It requests no location permission. Your shop's position on the map is the address you entered, which SSClub turns into coordinates on its own server so that customers nearby can find you.
How it is used
To show your shop to customers and let them find it; to work out and record the discount a member is given at your till; to bill you the agreed commission on that discount and show you what is outstanding; and to pass online orders to you.
We do not use any of it for advertising, we do not build advertising profiles, and we do not sell it.
Who else sees it
Only the parties that have to, and only the part they need:
- Customers — your shop name, category, address, photos and the discount you offer. Not your mobile number.
- Our SMS provider (Nimbus) — your mobile number, to deliver the sign-in code. Phone-and-code is the only way into the app, so every sign-in passes the number to them.
- SSClub staff — to settle commission, resolve a disputed bill, and support you.
There is no advertising network, no analytics vendor and no push-notification processor in this app: it registers no device token, so there is nothing to declare.
Closing your shop account
You can ask us to close it at any time. Because a merchant account is also a live storefront and carries a commission balance, closing one is not instant: we delist the shop, settle or write off what is outstanding, and then remove your profile and contact details. Till records and commission history are kept in the form Indian tax law requires, no longer linked to a usable profile.
Keeping it safe
Traffic is encrypted in transit. There is no password on a merchant account to be stolen — signing in is a code sent to your number, valid for five minutes. Access to merchant records inside SSClub is limited to staff who need it to do their job.
Changes
If what the merchant app collects, or who it is shared with, changes, this page changes with it and the date at the top moves.
Contact and grievances
Questions about anything here, about your data, or a complaint: support@ssclub.biz. We answer within 30 days, as India's IT Rules require.