Privacy Policy — Delivery Partner app
SSClub Delivery Partner — operated by Shivshakti Enterprise. Last updated 10 October 2026.
Who this covers
This page is about the SSClub Delivery Partner app, used by riders delivering orders. Customers are covered by the customer privacy policy, and partner shops by the merchant policy.
What we collect
| Your mobile number | Required. It is how you sign in — there is no password — and how a shop or customer reaches you about a delivery. |
| Your name | Shown to the customer whose order you are carrying, so they know who is at the door. |
| Vehicle details | The type of vehicle and its number, collected once during onboarding. |
| Location, while you are Online | Your position every 20 seconds, so an order can be offered to the nearest rider and the customer can see the delivery approaching. Nothing is recorded while you are Offline. |
| Deliveries | Which orders you accepted, picked up and delivered, when, and what you were paid. |
We do not collect your bank credentials, read your contacts, photos, messages or call history, and the app has no camera permission.
Location — exactly when, and for how long
Location is the one sensitive thing this app asks for, so here is precisely how it behaves:
- It is collected only while you have turned Online on. Turning Offline stops it immediately.
- It is foreground only. The app does not hold Android's background-location permission, and tracking stops when the app is closed or the system reclaims it. SSClub cannot follow you when you are not working.
- A reading is sent roughly every 20 seconds while Online, and the most recent one is what dispatch and the waiting customer see.
- Declining location access does not stop you using the app — but you cannot go Online, because an order cannot be dispatched to a rider of unknown position. The app says so rather than failing quietly.
How it is used
To offer you deliveries near where you are; to show the customer their order approaching; to record which deliveries you completed and what you earned; and to settle disputes about a delivery.
We do not use any of it for advertising, we do not build advertising profiles, and we do not sell it. Your location history is not used to rate or rank you.
Who else sees it
Only the parties that have to, and only the part they need:
- The customer whose order you are carrying — your name and your current position while the delivery is live. Not your mobile number unless you call them.
- The shop you are collecting from — your name, so they hand the order to the right rider.
- Our SMS provider (Nimbus) — your mobile number, to deliver the sign-in code.
- SSClub staff — to dispatch orders, work out your earnings and support you.
There is no advertising network, no analytics vendor and no push-notification processor in this app: it registers no device token, so there is nothing to declare.
Closing your account
You can ask us to close it at any time. Your profile, vehicle details and contact details are removed within 30 days, and location readings are not retained beyond what a live delivery needs. Delivery and payout records are kept in the form Indian tax law requires, no longer linked to a usable profile.
Keeping it safe
Traffic is encrypted in transit. There is no password on a rider account to be stolen — signing in is a code sent to your number, valid for five minutes. Access to rider records inside SSClub is limited to staff who need it to do their job.
Changes
If what this app collects, when it collects location, or who it is shared with changes, this page changes with it and the date at the top moves.
Contact and grievances
Questions about anything here, about your data, or a complaint: support@ssclub.biz. We answer within 30 days, as India's IT Rules require.