Close your delivery partner account

For riders using the SSClub Delivery Partner app. Customers close their accounts here, partner shops here.

What happens

Location stops the moment you go Offline

It already does. The app tracks you only while Online, only in the foreground, and it holds no background-location permission — so there is no history of your movements outside work to delete. A reading is not kept beyond the delivery it was for.

You stop being dispatched

Your account goes offline and no further orders are offered to you. Any delivery already in your hands has to be completed or handed back first.

Your profile is removed within 30 days

Your name, mobile number and vehicle details are deleted, and we write to you when it is done.

What is kept, and why

Which deliveries you completed and what you were paid stays for as long as Indian tax law requires. It is a record of money changing hands, and it is no longer linked to a usable profile.

Request closure

Use the mobile number you sign into the app with. No sign-in needed — if you have uninstalled the app or lost the number, this is the way through.

We answer the same way whether or not the number has an account, so this form cannot be used to find out whether someone is a member.

Questions, or owed a payout? support@ssclub.biz. See also the delivery partner privacy policy.